The ODR Portal is also available if you are unsatisfied with the response. Please refer to SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market.”
The common Online Dispute Resolution Portal (ODR Portal), which offers conciliation and online arbitration for resolving disputes in the Indian Securities Market, can be accessed via the following link : https://smartodr.in/login